IMPORTANT INFORMATION ABOUT YOUR INTERNET BILL

Dear Zamigo Wireless / ShadowNet Customer,

 

Thank you for giving me a moment of your time. I would like to tell you about some very exciting things that are going on at Zamigo / Shadownet. After a lot of consideration, I have decided to partner with Internet America so that we can provide you, our loyal customers, with more Internet products and services and an even better Internet experience.

 

Internet America is one of the oldest ISP’s in the country. They started in a tiny garage in 1995 in Plano, Texas. Over the years they have built an Internet service business by treating customer’s right. You may have even seen some of their advertising. They have the 1-800-Be-A-Geek phone number, and their Web site is www.InternetAmerica.com.

 

Internet America has built a reputation in the community for providing award winning telephone customer service. Also, Internet America will be able to provide you with more added services than you are currently offered – products including better SPAM filtering of your e-mail, faxes in your email inbox, commercial services and more will be available in the very near future. To find out more about these services, please visit their Web site at www.InternetAmerica.com

 

Let me reassure that you that you will not experience service disruptions or pricing changes with your service. Your e-mail address will remain the same. You will still get the same service or even better than what you have come to expect. However, July will be the last month that you will receive an invoice from us. Starting in August Internet America will either automatically bill your credit card or withdraw your monthly payment from your checking account. Your August statement will note that the funds have been withdrawn by Internet America. If Zamigo /Shadownet automatically bill your credit card or withdraw your monthly payment from your checking account, in August, your statement will note that the funds have been withdrawn by Internet America. Also, our customer support phone number has changed. If you need help, please call 1.800.Be.A.Geek. These are great folks. They will take care of you.

 

We are as committed as ever to remaining your local Internet service provider. I will still be a part of the company. Please visit www.InternetAmerica.com/Zamigo-Shadownet/faq for more information and to find out answers to some frequently asked questions. I appreciate you being a Zamigo / Shadownet customer for all these years,and I look forward to an exciting future with you.

 

Warmest regards,

 

Phil Zamarripa

Zamigo / Shadownet Internet Services